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A customer journey map that shows the relationship between awareness, discover, purchase, post sales, complaint, renew, and upgrade. The map is divided into six sections, each representing a different stage of the customer journey. The first section is labeled "Awareness", the second section is titled "Discover", the third section is labelled "Purchase", the fourth section is numbered "Post Sales", and the fifth section is marked "Complaint", the sixth section is colored blue, the seventh section is color-coded, the eighth section is yellow, the ninth section is orange, the tenth section is green, the eleventh section is purple, the twelfth section is blue, and the last section is red. - There are six lines in the map, each with a different color - blue, orange, and yellow. The lines are connected by a dotted line, representing the different stages of the journey. The first line is labeled as "Positive feelings", the last line is colored as "Negative feelings", and it is colored in blue. The second line has a blue line representing positive feelings, the third line has an orange line representing negative feelings, and there is a line graph with a yellow line representing word-of-mouth. The fourth line has two lines, one labeled "Word-of Mouth" and the other labeled "Face-to-face". Overall, the map shows that awareness is the most important part of a customer's journey and that it is important to understand the importance of having a positive attitude towards the customer.
Customer Experience Product Customer Acquisition Management Sales PNG
. The resolution of this PNG file is 1024 x 745 pixels and it has a file size of 452.82 KB.A customer journey map that shows the relationship between awareness, discover, purchase, post sales, complaint, renew, and upgrade. The map is divided into six sections, each representing a different stage of the customer journey. The first section is labeled "Awareness", the second section is titled "Discover", the third section is labelled "Purchase", the fourth section is numbered "Post Sales", and the fifth section is marked "Complaint", the sixth section is colored blue, the seventh section is color-coded, the eighth section is yellow, the ninth section is orange, the tenth section is green, the eleventh section is purple, the twelfth section is blue, and the last section is red. - There are six lines in the map, each with a different color - blue, orange, and yellow. The lines are connected by a dotted line, representing the different stages of the journey. The first line is labeled as "Positive feelings", the last line is colored as "Negative feelings", and it is colored in blue. The second line has a blue line representing positive feelings, the third line has an orange line representing negative feelings, and there is a line graph with a yellow line representing word-of-mouth. The fourth line has two lines, one labeled "Word-of Mouth" and the other labeled "Face-to-face". Overall, the map shows that awareness is the most important part of a customer's journey and that it is important to understand the importance of having a positive attitude towards the customer.
Customer Experience Product Customer Acquisition Management Sales PNG
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